Terms & Conditions

Online Bus Booking India. act only in the capacity of agent for the Luxury Bus Booking, Van Rental & Car transporters, Mini Bus Booking for group tour by us, subject to terms and conditions under which these services are provided by us.

All itineraries are samples, intended to give you general idea of the trip schedule. Numerous factors such as weather, road conditions, physical ability of participants etc. may dictate changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants, safety, comfort and general well being.

Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels & Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by the hotels and airlines.

We shall not be responsible for any delays and alterations in the program or expenses incurred, directly or indirectly, due to natural hazards, flight cancellation, weather, sickness, landslides, political closures, or any untoward incidents.

We don have any insurance policy covering the expenses for accidents, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage and personal property/s are at the client risk.

General Terms and Conditions

The terms and conditions contained in this Tour Participation Agreement govern the relationship between you, the passenger, and us, Online Bus Booking India. By booking a trip, you agree to be bound by the terms of this Tour Participation Agreement. They outline, among other things, our cancellation policy and certain limitations of liability.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Vehicle Rental

1. All on- line registrations must be carefully and fully filled before being sent to Minivan hire Delhi ( A Div. Of J.l.Tours And Travels).
2. Reply to your query will be sent to you within 24 hours, with package details and quotation.
3. After your final confirmation, (with the acceptance of quotation provided to you for the trip), our bank details, the deposit amount to be paid and the necessary instructions for sending the money transfer will then be sent to you by J.L.Tours and Travels.
4. The Cheque/bank transfer is to be in favor of Online Bus Booking India. In case it is sent with individual name, the Company will not be responsible for the same.
5. For AIR TICKETS & HOTEL BOOKINGS the payment has to be made 100% in advance as the payment is to be transferred to the concerned airline or hotel with immediate effect after the booking.
6. Time and kilometres will be charged from garage to garage.
7. Services for more than four hours will be charged under 80 kilometres and 8 hours.
8. All parking charges , toll taxes , state taxes will be charged extra as per original receipts , in case taxes are paid in advance of any state 1/3rd tax will be charged of actual receipt.
9. In package travel all parking charges, chauffeur charges, state taxes are inclusive.
10. Service tax will be charged on gross invoice @ 5.60%, in case of payments by credit card additional 3% card charges will be charged.
11. Once the vehicle leaves our garage, we will be charging for the same irrespective of being used or not.
12. In case of mechanical fault or miss happening, we will be requiring the time to reach there so as to replace the vehicle. However if clients makes their own arrangements we will be charging till that particular point of accident.
13. In case of any complaint we must be informed at that time only to enable us to resolve immediately. Complaints after taking the services will not be entertained at all. Our office is 24 hours open to take care of any emergency or complaint.
14. Any delay in arriving in Delhi because of natural calamities or disasters will be borne by the client i.e. landslides, earthquake, floods etc.
15. We are not liable to pay any compensation due to technical failure in vehicle or because of any accident resulting to loss of productivity or loss of working man hours. All our vehicles are comprehensively insured all such claims must be pursued with our insurance company only.
16. We will not be responsible for any luggage or any things left by the client in the vehicle, if found later will be delivered at the client address with extra charges.
17. Any breakage/damage to the coach /car due to negligence/mishandling by the clients will be borne by the traveling person or related company only.
18. All prices/packages are subject to change in Petroleum prices or state taxes without intimation.
19. Any legal dispute subject to jurisdiction in Delhi only.

Reservations & Payments

1. Reservation: An initial deposit of 30% of tour cost is required to secure your reservation.
2. Payment: A deposit of rest of the payment as per your selected tour must absolutely be paid on arrival in the city or country, either with Cheque, cash ( INR, Euros or US Dollars) as per agreed at the time of confirmation of the tour.
3. Inclusions: The tour price includes Arrival / Departure, Air Condition Luxury Vehicle, Domestic Flight Tickets (if applicable), Train Tickets (if applicable), Hotel Charges with CPAI Plan (if applicable), Government Service Tax, and if any other services (if applicable) 
4. Exclusions: Prices do not include charges for laundry service, telephone and Internet usage, wines, liquors, mineral waters, travel insurance, international flight tickets, India visa fees, tips, monument tickets, movie/video camera fee at monuments, miscellaneous expenses, souvenirs or any other expenses which is not specified.

Deposit - Final Payment - Cancellation Fees 

1.  30 to 50% of Total Tour Cost
2. Final Payment: To be paid on arrival in the city prior to commencement of tour
   
   
   
   

MODE OF PAYMENT- Clients can make payment using any of the following methods:-

1. By Online Credit Card Payment (Visa/Master Card/Diners Club)
2. By Online Debit Card Payment (Master Card/Visa/Maestro)
3. By Cash / Cheque / Demand Draft.
4. By Bank Transfer (IMPS, RTGS & NEFT).
5. BY UPI & GOOGLE PAY

Note:- In case of payment through credit/ debit card, 3.5% bank charges would be levied over and above the total amount.

CANCELLATION / NO SHOW / EARLY DEPARTURE
In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:

1. 60 Days prior to arrival: 15% of the Tour/Service Cost.
2. 45 Days prior to arrival: 20% of the Tour/Service Cost
3. 30 Days prior to arrival: 30% of the Tour/Service Cost
4. 15 Days prior to arrival: 50% of the Tour/Service Cost.
5. 07 Days prior to arrival or No Show: 100% of the Tour/Service Cost

Note:- Irrespective of above mentioned cancellation slab- After the booking is made, in case of cancellation of tour package/hotel booking/ luxury van/bus/car or any other travel related service - a minimum of 15% service charge of total booking would be payable by the customer.

Making Changes:- If you need to change your plan. Most programs allow travel deviations that affect destination, departure date, program extensions, and the like. Note that tour plan can be changed; provided that requests are made in writing 21 days prior to the commencement of tour. No deviations can be made or processed within 21 days of commencement of tour.

Cancellations and Refunds
Online Bus Booking India. understands that most people who cancel their reservations do so out of necessity. Nevertheless, cancellations are costly to administer and involve dedicated staff time and communications costs.
 

Please Note:- However, that reservations made after the final payment date are immediately subject to cancellation charges.

HOTEL BOOKING CANCELLATION

1. In case of cancellation of hotel services, we must be informed in writing. Cancellation charges will be as follows: 
2. Subject to the refund policy of particular hotel for the particular hotel booking.
3. No Show- No Refund

FLIGHT BOOKING CANCELLATION

1. Subject to the refund policy of particular airline for the particular air booking. Service Fee charged by J.L.Tours & Travels not refundable. 
2. No Show- No Refund

 

If you need to cancel your reservation, please send us a mail at sales@asparkholidays. com and contact our Customer Service Representative. To receive any refund, if applicable, that may be due will be processed within 35 days after our receipt of your written notice of cancellation.

Traveler substitutions are considered reservation cancellations and are subject to cancellation fees. Please note that we do not make any refunds for any unused portion of your trip. 

Responsibilities & Liability
The responsibility of Online Bus Booking India, its affiliated companies, officers/directors, employees, sponsoring organizations, and agents is strictly limited. As a tour operator,Online Bus Booking India organizes, promotes and sells tour programs consisting of certain travel services, including sightseeing excursions, and hotel accommodations, that J.L.Tours & Travels purchases or reserves from various suppliers (collectively, "Suppliers"). Online Bus Booking India does not own or operate any of these Suppliers. The Suppliers providing travel services for Online Bus Booking India tour programs are independent contractors, and are not agents or employees of Online Bus Booking India. As such, Online Bus Booking India is not responsible for direct, indirect, consequential, or incidental damage, injury, loss, accident, delay, or irregularity of any kind occasioned by reason of any act or omission beyond its control, including, without limitation, any negligent or willful act or failure to act of, or breach of contract by, any Supplier or any other third party. Some tours include visits to shops and merchants. Online Bus Booking India is not responsible for any purchases you make during your trip, whether or not that merchant is part of the scheduled itinerary. By utilizing the travel services of the Suppliers, you agree that you will look only to such Suppliers in respect of any accident, injury, property damage, or personal loss to you or to those traveling with you, and that neither Online Bus Booking India no any representative of Online Bus Booking India shall be liable.

Without limiting the foregoing, Online Bus Booking India is not responsible for any losses or expenses due to delays or changes in schedules, overbooking or downgrading of accommodations, defaults by any third parties, including Suppliers, mechanical or other failure of trains or other means of transportation Online Bus Booking India, or the failure of any transportation mechanism to arrive or depart on time. Online Bus Booking India. is not responsible for acts of God or force major events, sanitation problems, lack of medical care, sickness, weather conditions, strikes and other labor activities, acts of terrorism, acts of war (declared or undeclared), quarantines, embargoes, blockades, criminal activities or any other act or event beyond the direct control of Online Bus Booking India

JURISDICTION CLAUSE:- All the disputes arising out of this agreement or any other subsequent agreement would be subject to Delhi Courts Only.